Gently nudging ambitious, impassioned women business owners from the daily grind & towards the big opportunities of ownership, resulting in a better run business, more money, a happier life & time to enjoy it all.

From Emergency to Wow Satisfaction

Last month my husband went into the hospital for an expected 2-hour appendectomy and a return home that afternoon. Things didn’t turn out that way; his appendix burst and the procedure became a 7-hour process to carefully remove infectious material that could lead to peritonitis and then he had a two-week stay in the surgical intensive care unit while he was closely monitored for signs of the deadly infection.

The good news is he’s now fine and back to work, regaining his strength. He was the lucky recipient of exceptional, compassionate, coordinated and communicative care with every interaction he had, in the hospital and after.  Of course, I’m more than grateful for this outcome yet, while observing all this, my business head was in full gear. This is what I saw that made this kind of outcome possible; see what you might apply to your own business.  Read more…

vote for my blog

Posted in Small Business Success

Is it Me or Is it My Business??

Too often, service providers associate the value of their professional offerings with their perception of their own value. It isn’t hard to see why; so much of the client’s success is dependent upon your own ability to perform, to relate and respond in a relevant way. If personal concerns or disappointments get commingled with your superb professional performance, it can creep into your sense of confidence about delivering that first-class service. Read more…

vote for my blog

Posted in Small Business Success

Would You Ask Your Bagel Guy for a Snow Removal Referral?

It’s been snowing pretty heavily all day here in suburban NY; I’ll be dusting another 8″ off my car tomorrow. It reminded me of a story I heard last week which connected with an earlier encounter; tell me what you think of these brief stories: Read more…

vote for my blog

Posted in Small Business Success

The Power of Being in Good Company

Last summer, my husband and I treasure-hunted through some local tag sales. Walking up a driveway one Sunday, he noticed a group of business books on the tarmac and pointed them out to me; ‘you always like that stuff’ he said. As I walked over to the neatly stacked rows of books, I let out a shriek; right in the middle of Michael Gerber, Napoleon Hill and other small business gods, I saw this: Read more…

vote for my blog

Posted in Small Business Success

Free Small
Business Guide!

9 Breaktrough steps to more free time, money and success in your business

  • Small Biz Success

    Do you want to make more money by day & sleep better at night?

    Here you'll find tools to
    create a new relationship with your business, one that is more highly profitable because you're spending less time in it.

    Seem contradictory?

    Welcome to the More Free Time Zone.

    READ MORE
  • top 100 Women Business Club top 100 women award top 50 women award
    top 50 women award
    Top 1% most viewed profiles for 2012
    top 50 women award
    top 100 women award
    top 100 women award
    top 100 women award

Bits and Buzz